For Remote Support please download TeamViewer from the relevant link below:
Installing i2i on a Stand Alone PC:
XP Pro Service Pack 2
500Mb of RAM
100Mb Free Disk Space
To get i2i on your PC please request the download links from us by Requesting a Demo and follow the instructions on the email reply!
Please click Typical Install to ensure that i2i is installed to your C:/ for maximum capabilities.
After you have installed i2i, double click the desktop icon and login using the following…
If you require any further help, please contact the helpdesk.
Sample ‘Bike Shop’ data has been included for your evaluation.
With our dedicated help desk, you can be confident that your issue will be logged and dealt with professionally and promptly. Our team recognise the costs associated with down time and are therefore dedicated to rectifying problems as quickly as possible.
For telephone support * please call 02921 432 150
In both cases please quote your customer account number and make sure that you have team viewer ready on your computer, or click ‘Invite i2i onto my PC’ within the i2i software.
There are also many training manuals which also double up as support on how to do things, take a look and see if your question has been answered here or contact us if you think that we are missing anything on our support documents.
Click here to obtain a copy of our Full ‘Terms and Conditions’
Development Request Forms:
To enquire about a system alteration that you would like, click here to download the form and send to firstname.lastname@example.org
To request a new report for your i2i package, click here to download the form and send to email@example.com
* Premium customers