Office Admin Manager Sophie reflects on 3 months’ with i2i.

With our client base growing rapidly as well as moving into new premises at Cardiff Gate, we needed a dedicated person to control all administrative duties, so that we could focus on continuously innovating our software and providing the best service to our clients.

Three months’ on and Sophie has already made a huge impact and streamlined many processes

We caught up with her recently to find out how she’s found her new role and to share a bit about her background so that you can get to know her better!

Before joining the i2i team, Sophie was doing a degree in Film Studies. She graduated with a 2:1 and wanted to gain some experience in the world of work fresh out of university.

She said: “It’s been a good eye opener and has helped a great deal in terms of organisational skills, confidence, working with numbers and communication. 

I’m really enjoying my role so far. The first three months have flown by and in this time, I’ve learnt a great deal! 

The team are so friendly and are always there to answer any questions and guide me along the way. Nathan and Gareth have done very well showing me the ropes so far. 

The main elements of my role include:

• Clear and sufficient communication between myself and i2i’s customers to ensure that the correct payments through and are paid on time. 
• Bank reconciling – one-on-one training with i2i’s accountant; providing management accounts and other useful board information
• Filing, answering phones, invoicing customers and much more.”

It’s been fantastic having Sophie in the team, she’s brought a new dynamic and has so much potential.