Sales Order Processing


Entering or importing orders and answering customer questions about order status are just about the biggest job for any business. Making sure that your customers orders are processed quickly and without errors is no small task.

With i2i’s sales order processing system, you can manage orders from receipt to fulfilment using a single platform and benefit from multiple advantages compared to manual sales order processing.

The smallest things make the biggest difference

By using the simple, easy to use i2i user interface, your staff will quickly become more efficient.

Easy to use features give your staff the power to quickly enter customer selections at the touch of a button. Of course, it’s really the little things that make i2i software a pleasure to use, and the graphical interface makes order entry seem effortless.

Not to mention some of the other benefits to the i2i sales order processing system:

  • Turn your admin team into salespeople with product up-sells, cross-sells, and substitutes.

  • Write the customer a memo on the invoice or send them a personalised letter to show your business goes the extra mile

  • In the event of partial back orders, i2i lets designated team members select to ship the in-stock items ahead of the back ordered items. i2i automatically takes care of the billing and shipping.

  • Issue Return Notes with reason codes. Process returns and i2i automatically balances the customer account.

  • Create an order quotation and print, fax, or e-mail the quote to your customers direct from i2i Order Entry screen. You can turn a quote into an order with just a click of your mouse.

Multiple Shipping Addresses

Orders with separate shipping addresses are no problem for i2i software. In fact, you can enter as many recipients as you need in a single order. i2i consolidates all the shipping and merchandise charges on a single invoice.


Counter Sales

i2i also gives you a full-featured cash register to transact counter sales. Many i2i companies also have a front-office store. i2i’s POS module gives you a specially designed order entry screen and registers reports to support your Point of Sale operation.


Know Where Every Order Is At Every Minute!

i2i makes it easy to stay on top of order processing. The status report allows you to select and review orders that have not been picked, packed or shipped, orders awaiting credit card approval, orders with a particular stock item, and many more! With this kind of tracking working for you, you will not only impress your customers, you will also be able to identify potential trouble spots in your fulfilment process before they become actual problems.


Customise Order Processing for your Business

When it comes to printing paperwork and shipping orders, each company’s needs are unique. i2i lets you design your own order processing routine. You decide what paperwork you need to pick including tickets, packing slips, invoices and shipping labels. You also decide how you want to print the documentation for all orders in a single batch, or for one order at a time, with additional options for barcode scan and pack routines.


Discover how you can benefit from i2i’s Sale order processing...