Tag Archives: digital warehouse

A Spotlight on i2i’s First Line Support Manager Bradley

Last year we made some key appointments to our team and Bradley, our First Line Support Manager, was one of them.

Bradley joined us at the start of November with a technical background, having worked previously as an IT Technician for a large manufacturer.

His role with i2i was a change of direction, being more customer focused and working within a small, agile team and Bradley has immersed himself in our collaborative, results driven culture from the get-go. He told us:

“The last 4 months have been a steep learning curve, but I’ve enjoyed every second.

I wanted to join i2i because they’re ambitious, innovative and have an all-hands-on deck approach and this has allowed me to develop my skills faster than I could’ve imagined.

There’s such a positive attitude within the team and we’re always encouraged to share our ideas which is really motivating.

My role is primarily focused on customer support, whether its new or old customers. I am constantly using the software and learning more about its capabilities which ensures our customers are getting the best possible experience. I also do a lot behind the scenes, managing our servers and various external applications that we use.

There is so much opportunity to learn and develop here at i2i and in the longer term I’d like to have more involvement in the development side of things and learning the coding language.”

Bradley has made a real impact within the team and we’re looking forward to supporting his development and growth with i2i.

We’re always on the look out for talented individuals who share our passion for problem solving and service.

If you’re looking to join a fast growing, innovative software development team, please contact Gareth for an informal chat: Gareth@inventory2invoice.com

How your business can Benefit from the Zebra Warehouse Scanner

We’ve recently rolled out a new product to our customers and the positive feedback has been flying in. Zebra Warehouse Scanners are handheld, wireless devices and they’re a gamechanger in the warehouse environment.

Want to know how? Here are the top 5 benefits…

  1. Streamline your inventory management

Utilising the warehouse scanners puts all your key information in one place, giving you increased visibility over these important processes. From stock counts, locations, order fulfilment dates and more, you’re able to gather accurate information, quickly. The scanners update in real time meaning you can find out the current status and location of all your assets at the click of a button, enhancing both productivity and efficiency.

  1. Faster, more efficient inventory turnover

Manual stock counts and checks can be a thing of the past, allowing you to maximise your staff in other areas of the business and reducing error rates. The devices can help to ensure the correct goods are received and dispatched and give you full visibility over the location of goods at any given time meaning you can provide accurate updates to customers. A connected warehouse also helps you to manage stock control more efficiently as you can see what’s most in demand and what’s not, and order accordingly.

  1. Photo and Signature capability for proof of dispatch

Digitising your warehouse provides you with a full inventory trail from the moment stock leaves your warehouse to point of delivery. The Zebra Warehouse Scanner allows you to add additional layers of security including photograph and signature capability, enhancing the delivery experience and providing easily accessible digital records. In an increasingly dominant e-commerce world, our clients find this feature fantastic when it comes to keeping a digital trace on high volume order fulfilment.

  1. Provides a user-friendly experience in your Warehouse

The warehouse guns are easy to use, wireless devices with full HD display that is easy to read. Our client in the Apparel sector Sophie told us: “The handgun is very simple to use and has made our order collection process a lot more reliable and efficient. It allows us to log all dispatches/collections with a proof of signature in a few minutes, reducing the amount of paperwork and filing. Having a digital record also means anyone in our organisation can check the collection status of an order in moments, regardless of their location.”   

  1. Accurate transaction tracking and audit trail in your i2i database

The Zebra warehouse scanner allows you to log and track all actions undertaken by all users. Not only does this give clear visibility and ownership across your warehouse, but it also enables more collaborative working across different teams. Output and productivity are improved because your workforce has all information they need at their fingertips. Gone are the days of manually inputting data and searching for paperwork, employees are empowered to work more efficiently and can in turn deliver better service to customers.

As a trusted Zebra partner, i2i can help your business benefit from a range of digital warehouse solutions.

We are currently offering our customers two options including a pay monthly contract or a one-time purchase of the scanner.

For more information and tailored solutions, get in touch with us today.